"CTI Information Center Co. Ltd."Call Center System Developments and Other Developments,
Call Center Operation in Local Cities "CTI Information Center Co. Ltd."
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Cost Cutting by Utilizing Low Cost Local Call Center
Inbound Call Center Operation
 Process sales orders and handle customer service request
  Working together with your TV shopping advertising, Newspaper, Magazine and Radio promotion -total customer service architecture : handling telephone, e-mail and fax communication
Match with your needs
Flexible allocation of experienced and highly skilled operators
Consistent, high quality service
  • Answer/Call Ratio is 97% (Exclusive contract)
  • Low turn over of operators
 
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Outbound Call Center Operation
 Life insurance, collection calls, sales and marketing

Rental Call Center with Service Operation Contract Viable solution
your low cost call center operation. As the number of highly skilled supervisors and operators can be flexibly assigned, you can run your sales promotion whenever you want - certain month of the year, certain day of the week, even certain time of the day. This gives you the maximum flexibility and the lowest cost for your call center needs.

Rental Call
You can lower your cost even more by directly hiring local operators. We can dispatch experienced operators to your facility, too.
Sales and Acquisition of Local Call Centers (M&A, Transfer of Operation)
Creation of Call
Development of a tailor-made call center operation systems, including recruitment and training of operators.
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Company Profile
Company name
 CTI Information Center Co. Ltd.
Paid-in Capital
 49 million yen
Headquarter
 zip144-0053
Acceed Kamata-Honcho 6F 2-4-2 Kamata-Honcho, Ota-ku, Tokyo, Japan
TEL:03-5714-2735(9:00-18:00) FAX:03-5714-2736

Development Partner
株式会社NTTデータ認定【VOISTAGE】ボイステージパートナー

NTT DATA CORPORATION(VAR)

Partnership with Local Government
Ehime Prefecture: Opened our first call center (Uwajima) in March 2005 by partnering with Ehime Prefecture Government, under "Measure to Attract Information & Telecommunication Related Business Development"

System Development Customers

  • Government offices
    Tokyo Metropolitan Government Office
  • Local government
    Chiyoda-ku Ward Office
  • Financial institutions
    -Bank of Japan
    -Tokyo Tomin Bank Group
Services
-Call Center System Developments and Other Developments
-Call Center Operation in Local Cities
Using our "Small Scale Call Center Structure Scheme" which we developed through our long term experience in developing call center systems, we can provide low cost, high quality call center services by recruiting qualified call center staff in local cities where resources are abundant.
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zip144-0053 Acceed Kamata-Honcho 6F 2-4-2 Kamata-Honcho, Ota-ku, Tokyo, Japan)
TEL:03-5714-2735(9:00-18:00) FAX:03-5714-2736

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